Clean rooms equal satisfied customers.
Satisfied customers equal repeat business.
Managing an efficient hotel housekeeping operation is a logistical and budgetary challenge.
Logistically, it can command the majority of your attention. From a budgetary perspective it can become the
biggest line item of your operational costs.
Let ABM International manage daily housekeeping operations while you tend to your sales and promotional duties, and to those that matter most - your guests.
A study conducted by Populus Limited in March 2013 showed cleanliness to be a vital competitive edge for hospitality operators.
An incredible 97% of guests agreed that cleanliness is the most important factor when choosing a restaurant, café, bar or hotel - more important than cost, service, location and little perks.
The end result - repeat business!
The study also revealed that when guests are unhappy with the standard of cleanliness, they are more likely to stop coming to that hospitality establishment.
Our Human Resources department can manage your needs in hiring and training personnel, labor relations, replacement staff, salaries and employee health and safety management (CSST).
Our trustworthy staff is trained on appropriate hotel housekeeping techniques and their skilful application of their trade has resulted in some of our clients achieving a first or second place ranking among their brand as per guest satisfaction surveys.
As a company, we have evolved throughout the years to become a trusted leader in the industry today. Our reputation has grown along the way and our collective knowledge and experience assure that we will be there to offer you our superior services well into the future.
Let us make your hotel shine and your guests smile! Request a free information kit or speak to one of our Client Specialists now by calling 514-328-0404 or toll free 1-800-465-0404 in Canada or 1-877-328-0404 in the US.